Shipping policy
Welcome to shuddh-delicacies.com ("Website"). We're excited to provide you with delicious snacks right to your doorstep. This page outlines our shipping and delivery policies to ensure you have a smooth and satisfying shopping experience.
1. Shipping Methods and Timeframes
1.1 We ship our products through our shipping partners. Shipping times are dependent upon your location and the preparation time of the products ordered by you.
Delivery Time = Processing Time + Transit Time
Order Handling Time = 2 - 3 days
Transit Time = 5 - 7 days
Delivery Time = 7 - 10 days
Orders received after 07:00 pm IST are sent for processing on the next day
2. Shipping Costs
2.1 We charge a shipping fee per order. Free shipping is available on orders worth ₹499/- or more.
2.2 We may offer free shipping promotions from time to time. Details of such promotions will be communicated on the website or through promotional emails.
3. Order Processing
3.1 At Shuddh, we believe in providing fresh and pure products to our customers. Orders are prepared fresh when customers place their orders on our website.
4. Tracking Your Order
4.1 You can track the status of your order by using the tracking number provided in the shipping confirmation email.
4.2 If you encounter any issues with tracking your order or have questions about its status, please contact our customer support team at +91 7701809148
5. Delivery
5.1 Our courier partners will deliver your order to the shipping address you provided during checkout. It's important to ensure that the delivery address is accurate and complete.
5.2 If you are not available to receive the package at the time of delivery, the courier may leave a delivery attempt notice or contact you to reschedule the delivery.
6. International Shipping
6.1 We currently offer shipping within India only.
7. Order Modifications and Address Changes
7.1 If you need to modify your order or change the shipping address after placing the order, please get in touch with our customer support team as soon as possible. Changes may not be possible after the order has been shipped.
8. Contact Us
If you have any questions or concerns regarding shipping and delivery, feel free to reach out to our customer support team at info@shuddh-delicacies.com
We appreciate your business and strive to provide you with the best snacks and service possible.